Privacy Policy

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Last updated: 01/05/2025

Mind & Tails (“we”, “our”, or “us”) is committed to safeguarding your privacy. This Privacy Policy sets out how we collect, use, disclose, and protect your personal information when you visit our website https://mindandtails.com (“Site”).

By using this Site, you agree to the practices described in this Privacy Policy.

We collect personal information that you voluntarily provide when you:

• Complete the Contact Us form
   
• Submit a Booking form
   

This may include:

• Name
   
• Email address
   
• Telephone number
   
• Any other information you choose to include in your message
   

When you visit our website, we may automatically collect certain data such as:

• IP address
   
• Browser type
   
• Device information
   
• Pages visited
   
• Time spent on the site
   
• Referring website addresses
   

We use cookies and similar tracking technologies to collect this information.

We gather information:

• Directly from you when you fill in a form on our website
   
• Automatically through cookies and analytics tools
   
• Via third-party services such as hosting and analytics providers
   

We use your information for the following purposes:

• To provide and manage appointments and services
   
• To respond to your enquiries and provide customer support
   
• To send newsletters and promotional content (if you have opted in)
   
• To improve and optimise our website and services
   
• To analyse usage and enhance the user experience
   
• To communicate updates or important information about our services
   

We do not sell your personal information. We may share your information with:

• Trusted service providers who help us operate our website and deliver our services (e.g. hosting platforms, email providers)
   
• Legal authorities, if required to comply with the law or respond to valid legal requests
   
• Other parties, but only with your explicit consent
   

Some of your data may be processed or stored in countries outside the UK. By using our website, you consent to such international data transfers.

We use cookies and similar technologies to:

• Understand how our website is used
   
• Enhance and personalise your browsing experience
   
• Monitor traffic and site performance
   

You can manage or disable cookies in your browser settings; however, this may affect how the website functions.

We take appropriate technical and organisational measures to protect your personal data. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure.

Under UK data protection laws, you may have the right to:

• Access, correct or delete the personal data we hold about you
   
• Withdraw your consent at any time
   
• Object to or restrict certain uses of your data
   
• Request a copy of your personal information in a commonly used format
   

To exercise any of these rights, please contact us using the details below.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to read their own privacy policies before providing them with your personal data.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected such information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date. Continued use of the website after changes have been made will indicate your acceptance of the new terms.

If you have any questions or concerns regarding this Privacy Policy or your personal data, please get in touch with us at:

Email: hello@mindandtails.com
Website: https://mindandtails.com